Terms and Conditions

No Hassle Return Guarantee

We stand behind everything that we do and guarantee 100% satisfaction.

If you are not satisfied with your new product or the service you received, a credit or refund will be issued upon our receipt of the item, less the shipping charges. Return orders must be received within 60 days of purchase. Custom orders cannot be returned due to their uniqueness.

Privacy Policy

Kananaskis Furniture certifies that all individually identifiable information is kept confidential. We do not sell or disclose any personal information about our users. Information users provide us with at the time of registration is not distributed to any third party users.

All personal information collected by Kananaskis Furniture (including credit card information for some paid services) is kept in secure areas. Kananaskis Furniture enlists the services of Sensei Associates and PayPal which use secured server areas and advanced firewall technology to minimize the risk of individually identifiable information being compromised.

Personal information, such as name and email, are used primarily to recognize individual accounts. Occasionally Kananaskis Furniture will use individually identifiable information, like email addresses, in order to contact the user for technical support or provide product update and account information.

Delivery Policy

Free shipping is included on all orders to the US and Canada. Other destinations will be quoted. All items are shipped Ground Service unless otherwise requested in which case a small additional fee will apply.

As always, if you have any questions or concerns with this policy or any of Kananaskis Furniture's services, please send your comments to us at info@kananaskisfurniture.com.